How To Cancel Order
If you need to modify or cancel your order in any of the following cases, please contact our customer service email within 24h, our customer service team will reply within 24h:
1.You did not use the coupon code when you placed the order and want to use it additionally.
2.When you place an order, you choose the wrong size and color.
3.After placing an order, you want to make additional purchases.
4.After placing an order, you want to change the address and other information.
5. After placing an order, you have not received the shipping information or package for a long time.
Note:
1. After receiving the order confirmation email, if you find any problems, please contact customer service in time. If the product has entered production, we will not be able to change any information for you, nor can we cancel the order.
2. If the individual fails to contact customer service in time to modify the order after receiving the order confirmation email, resulting in the receipt of the goods not being the desired color or size, the consequences are at your own risk.
In any of the above cases, please directly contact our customer service e-mail: support@monkeysober.com, we will do our best to solve the problem for you.